Our goals for this hospital are to provide high quality veterinary medicine and service to clients and patients. We want our clients to feel welcome at our practice and to be a part of our team. We will give our clients the time that they need as we understand that their pet is a family member and should be treated as such.
They will be able to see the care and compassion we share for their pets as well as our own, to generate higher levels of the human-animal bonding, while providing employees with desirable, fulfilling and financially rewarding employment. An attitude of “we are glad you are here” must be conveyed to each and every client. Clients favor us by selecting us to care for their pets; this is an important concept to remember as it makes it easier to understand the importance of showing genuine concern and interest in a client’s message.